Physical damage

A wide variety of failures can cause physical damage to storage media. CD-ROMs can have their metallic substrate or dye layer scratched off; hard disks can suffer any of several mechanical failures, such as head crashes and failed motors; tapes can simply break. Physical damage always causes at least some data loss, and in many cases the logical structures of the file system are damaged as well. Any logical damage must be dealt with before files can be salvaged from the failed media.
Most physical damage cannot be repaired by end users. For example, opening a hard disk drive in a normal environment can allow airborne dust to settle on the platter and become caught between the platter and the read/write head, causing new head crashes that further damage the platter and thus compromise the recovery process. Furthermore, end users generally do not have the hardware or technical expertise required to make these repairs. Consequently, data recovery companies are often employed to salvage important data.

Recovery techniques

Recovering data from physically damaged hardware can involve multiple techniques. Some damage can be repaired by replacing parts in the hard disk. This alone may make the disk usable, but there may still be logical damage. A specialized disk-imaging procedure is used to recover every readable bit from the surface. Once this image is acquired and saved on a reliable medium, the image can be safely analyzed for logical damage and will possibly allow much of the original file system to be reconstructed.


Hardware repair


Media that has suffered a catastrophic electronic failure requires data recovery in order to salvage its contents.
A damaged printed circuit board (PCB) may be replaced during recovery procedures by an identical PCB from a healthy drive; this does not necessarily work, as data specific to an individual drive unit may be stored on a chip, so that even boards manufactured to be identical may not work on a drive mechanism for which they are not set up.